Privacy Policy

1. Introduction

This Privacy Policy explains how Almuallim Online Quran Academy ("Almuallim", "we", "us", "our") collects, uses, stores and protects personal information when you visit our website at almuallim.uk, submit an enquiry form, contact us on WhatsApp, or enrol in our online Quran classes.

We take your privacy seriously. This policy is written to be clear and readable, so you understand exactly what happens to your data. By using our website or services, you agree to the practices described in this policy.

2. Who We Are

Almuallim is an online Quran academy providing one-to-one Tajweed, Hifz, Noorani Qaida and Islamic Studies classes to students across the United Kingdom and worldwide.

• Academy name: Almuallim Online Quran Academy
• Website: almuallim.uk
• Email: info@almuallim.uk
• Data Controller: Almuallim Online Quran Academy is the data controller responsible for your personal information.

3. What Information We Collect

We only collect the information we need to respond to your enquiry and arrange Quran classes. This may include:

• Contact details: your name, email address, city, and WhatsApp or phone number.
• Enquiry details: the course you are interested in (e.g. Noorani Qaida, Tajweed, Hifz), the student's age, preferred class timing, and any message you send us.
• Consent record: confirmation that you agreed to this Privacy Policy when submitting a form.
• Technical data: basic, non-identifying information such as browser type and approximate location, collected automatically by our hosting provider for security and performance.

We do not collect payment card details through this website, and we do not ask for any sensitive personal data (such as health or religious belief details) in our enquiry forms.

4. How We Collect Your Information

• Free trial form: when you fill in the form on our Contact section.
• WhatsApp: when you message us using the floating WhatsApp button or the number listed on our site.
• Email: when you contact us at info@almuallim.uk.
• Automatically: limited technical data collected by our hosting provider when you browse the site.

5. Why We Use Your Information

We use your personal information only for the following purposes:

• To reply to your enquiry and arrange your free trial class.
• To match you with a suitable teacher and schedule classes in UK time.
• To communicate with you about your lessons, progress and scheduling.
• To keep a record of your consent, as required by data protection law.
• To improve our website and services based on general, non-identifying usage patterns.

We will never sell your personal information, and we will not send you marketing messages unrelated to Quran classes without your permission.

6. Our Legal Basis (UK GDPR)

Under the UK GDPR, we must have a lawful basis for processing your personal data. We rely on:

• Consent — you tick the consent box on our contact form, and you can withdraw consent at any time by emailing us.
• Legitimate interest — replying to genuine enquiries and providing the educational service you have requested.
• Legal obligation — where we are required by law to keep certain records.

7. Children's Privacy

Many of our students are children. We take children's privacy very seriously.

• Enquiries about students under the age of 16 must be made by a parent or legal guardian.
• We only collect a child's first name, age and learning preferences — the minimum needed to arrange classes.
• We never market directly to children, and we never publish a student's personal details.
• Parents can request access to, correction of, or deletion of their child's data at any time.

8. Sharing Your Information

We do not sell your data. We only share your information with trusted service providers who help us operate the academy:

• FormSubmit — our contact form is delivered to our email through FormSubmit (formsubmit.co). Their own privacy policy applies to the transmission of form data.
• Our teachers — only the information necessary to prepare and deliver your lessons.
• Legal authorities — only when required by law.

Some service providers may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner's Office.

9. How Long We Keep Your Data

We believe in keeping data for the shortest time necessary. Because our enrolment process is simple — match the student with a suitable teacher — we do not need to retain enquiry details long-term.

• Enquiry / trial request data: kept only for the short period needed to review your request and connect you with a teacher — typically about one week.
• Once a teacher has been assigned and the class is arranged, the original enquiry data (name, email, city, WhatsApp number, message) is securely deleted from our records.
• Ongoing student records: if you continue with classes, only the minimum details needed for scheduling and lesson delivery are kept, and deleted within 12 months after classes end.
• Consent records: kept for as long as needed to demonstrate compliance with data protection law.

10. Your Rights

Under the UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct any inaccurate information.
• Erasure — ask us to delete your data ("right to be forgotten").
• Restrict processing — ask us to pause how we use your data.
• Withdraw consent — at any time, without affecting past lawful use.
• Portability — request your data in a common, machine-readable format.
• Complain — to the UK Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, email us at info@almuallim.uk. We will respond within 30 days.

11. Cookies

Our website uses only essential and minimal functionality. We do not run advertising cookies or third-party tracking pixels.

• Our hosting provider may set basic security cookies needed to serve the site.
• Embedded fonts (Google Fonts) are loaded from Google's servers; Google's own privacy terms apply.

You can control or delete cookies through your browser settings at any time.

12. How We Protect Your Data

• Our website is served over HTTPS (secure, encrypted connection).
• Form submissions are delivered to a protected email inbox.
• Access to your information is limited to staff and teachers who need it to help you.
• We regularly review our practices to keep your data safe.

While no online transmission is 100% secure, we take reasonable technical and organisational steps to protect your information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our services. The "Last updated" date at the top of this page will always show the current version. Please check back periodically.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch: